Live / Mobile
7771bet collects only the account and transaction data needed to keep your wallet connected and your session running across devices. How we handle that data — what we collect, how long we keep it, and what choices you have — is set out clearly in this policy. Access to our platform depends on your local law and eligible regions.
When you open an account with us, we collect the details you provide at registration — your name, contact information and, where relevant, the payment identifiers connected to your wallet. For transactions processed through bKash, Upay or Bank Transfer, we record the reference data needed to match your deposit or withdrawal to your account ledger. We do not store full payment credentials on our servers; those remain with the payment provider under their own data terms. We also collect session data automatically: device type, browser version, IP address and pages visited. This helps us keep your account accessible across a phone browser and a desktop session without asking you to re-enter credentials unnecessarily. Cookies support this continuity; you can adjust cookie preferences through your browser settings, though some functions depend on them. Data we hold is used for account operation, fraud detection and communicating policy or account changes to you. We do not sell personal data to third parties for their own marketing. Availability of our platform and the scope of data rights you can exercise depend on your local law and the eligible regions we serve. If you have a question about how your data is used, the contact route in the Support section of this policy is the right place to start.
Not every data point on your device or every service you use connects to this policy. The table below draws a clear line between what falls inside our responsibility and what sits with another party. If you are unsure whether a specific data question is ours to answer, contact us through the route listed in the Support section and we will point you in the right direction.
Registration details, login history, account wallet records and communication preferences are all covered by this policy. You can request a copy of this data or ask us to correct inaccurate details through our published contact route.
When you transact through bKash, Upay or Bank Transfer, we hold the reference data our system needs. The payment provider holds the full transaction record under their own privacy terms — we cannot alter or delete data held on their side.
Browsing data collected while you navigate our site — pages opened, session length, device type — falls inside this policy. You can manage cookie settings in your browser; switching off non-essential cookies does not close your account.
External links, game content served from studio providers, and payment gateways operate under their own privacy policies. We do not control how those third parties handle data once your request leaves our platform environment.
Your account data is not fixed once submitted. If a detail you provided at registration is wrong — a misspelled name, an outdated phone number, an incorrect address — you can request a correction. Log in, open the account settings screen and check what is recorded there. For changes the settings screen does not cover directly, raise the request through our support contact route and describe the correction needed. You can also ask us what data we hold on your account and request a summary. We will respond through the same channel you use to contact us. Where your local law grants a right to deletion or restriction of processing, let us know and we will assess whether that right applies given the eligible regions we operate in. We cannot delete data that is required for legal or financial record-keeping, but we will explain what we can and cannot action and why.
Open account settings after logging in to see the personal details we hold. Anything displayed there reflects the current record on your account.
Use the support contact route to request a correction for any detail the settings screen does not let you edit directly. Describe the field and the correct value.
You can request a summary of the data associated with your account. Send the request through our published contact channel and we will respond to the same address.
If your local law provides additional rights — restriction or deletion — tell us through the support route. We will confirm what applies in your eligible region and what steps follow.
If something in this policy is unclear, or if you want to exercise any of the rights described above, the routes below connect you to the right place. We do not publish response-time commitments here, but every privacy question is handled by the same team that manages account support. Use the channel that works for your device — most queries sent through live chat are read within the same session.
Open the chat icon from any page on 7771bet while you are logged in. Describe your privacy question and reference your account so the team can pull the correct record.
Send your request to the support email address published in the Contact section of our site. Include your registered email address and the specific data question or correction you need.
The Help Centre at 7771bet carries published answers to common account and data questions. Check there first — if the answer is not covered, the contact form on the same page routes your question to the support team.
We keep your data only as long as it is needed for the purpose it was collected. Account data stays on record while your account is active and for the period required by applicable financial record-keeping rules after any closure. Session and cookie data has a shorter retention window. When a retention period ends, data is deleted or anonymised so it can no longer be connected to your identity.
Account and transaction data is held for the period required by financial and legal obligations in the eligible regions we serve. Session-level data is kept for a shorter window and then removed or anonymised.
We use cookies to keep your session active across page loads and to remember login state between visits on the same device. You can clear or restrict cookies in your browser settings at any time.
Your account is protected by the credentials you set at registration. We do not ask for your password through chat or email — if a message requests it, do not respond and contact us immediately using the routes above.
When we change this policy in a material way, we post the updated version on this page and, where practical, notify you through your registered contact details. Continuing to use the account after a change takes effect means you have seen the updated terms.
The questions below cover the data points our account holders ask about most. If your question is not listed here, use the Live Chat or email route in the Support section above.
At registration we collect your name, contact details and the information needed to verify your account. Once you add a payment method such as bKash or Upay, we record the reference identifier for that wallet — not the full credential — so deposits and withdrawals can be matched to your account.
We do not sell your data to third-party marketers. We share data only where it is necessary to operate the service — for example, passing a transaction reference to your payment provider when you deposit via Bank Transfer or bKash. Those providers handle that data under their own privacy terms.
Log in and open your account settings to review the details recorded there. For a fuller summary of your data, send a request through the email support route listed on this page. Include your registered email address so we can locate the correct account record.
You can request deletion through our support contact route. We will assess whether the right applies in your eligible region. Some data — such as transaction records required by financial rules — cannot be deleted, but we will explain clearly what can and cannot be actioned and why.
Account and transaction data is retained for as long as your account is active and for the period required by applicable record-keeping obligations after closure. Session and cookie data has a shorter retention window. Once a period ends, data is deleted or anonymised so it is no longer linked to your identity.
Closing your account stops new data from being generated, but we retain the historical record for the period required by financial and legal rules in the eligible regions we serve. After that retention window closes, the data is deleted or anonymised. Contact support if you want to understand the specific timeline for your account.